If applicable provide a backup of the phone in question.Additional Polycom Infrastructure (RPRM,PDMS or BToE).Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync).Provide the exact Software Version of your Phone.This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Hello for providing an update and just as a reminder this is why it is important to ensure this:īoth the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain. cfg file was also needed in the same folder/path of the fimrware and because one was not present, a default and barebone CFG was used that didn't have the admin password line? Im just guessing here. It's a bit weird because the official Polycom firmware was used for the install. Doing this worked and successfully converted UC to OBi but without the expected default admin credentials in place. I had to modify the XML to point to Polycoms direct link to the OBi firmware. In the conversion documentation provided by Polycom, it provided a Custom URL that pointed to a release.xml that referenced a dead webaddress to pull the OBi firmware and so the custom URL didn't work. Ultimately I was unsuccessful in getting that method via the provisioning server to work. I will admit the response did state doing the conversion is at your own risk as you are just swapping out the sip.id file that comes in the UC Firmware download with that of the OBi edition firmware. Looking at the community forum history, there was a question answered about this regarding VVX 150 and converting from UC to OBi. This is present in the documentation section of the VVX OBi edition phone on the Polycom website. I am a bit confused about Polycom not recommending the conversion from the UC software to the OBi software when there is documention provided by Polycom on how to convert. Thanks for the reply and I appreciate you reaching out to the appropriate team.
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